TERMS & CONDITIONS

Terms & Conditions

Natural Shoots (trading as Brandjuicer Limited) (“Natural Shoots”) is the only company to design, manufacture, and sell premium-grade wildflower meadow seeds in upcycled packaging that uses reclaimed paper and plastic shotgun cartridges (the (“Product”). Applications are

in progress to patent and trademark the method, processes, and brand identity. The sale of wildflower seeds is not subject to DEFRA seed certification. Suppliers that claim to offer 'certified' or 'organic' wildflower seeds may be misleading. The supply of wildflower seeds is based on trust - that the mixtures are as specified, and of native origin, as is the case here at Natural Shoots. That is why we are trusted as the wildflower meadow seed supplier to Holland and Holland, a Royal Warrant Holder, hospitality venues, and wildlife charities.

Further, we work with a specifically selected supplier whose seed product has the lowest carbon footprint in the industry and an excellent reputation for supply chain traceability, quality (98% purity) which, thanks to innovative regenerative farming practices, produces improved germination rates, longer flowering blooms and higher nectar loads. All the seeds of the species we sell are quality-checked by trained agronomists for integrity, size, and forecast germination rates. The supplier continually trials, tests, and refines the product at their own facilities. Where necessary we can draw on the advice of expert advisors to guide product and seed selection if you have a specific

requirement or project in mind.

Health & Safety

Natural Shoots selects native wildflower meadow seed mixes, that are intended for amenity use only, to promote habitat recovery and increase biodiversity in urban, semi-urban, semi-rural, and rural locations.

Although many wildflowers have medicinal uses our products are not intended for medical purposes or as edible plants.

You hereby agree that you will not ingest, or encourage others to ingest, in particular, the seeds or any part of the Product. You further agree that you will supervise children around the Product, especially once opened, so as to avoid children ingesting the Product. For the avoidance of doubt, each tube containing one of our seed mixes is clearly labelled “Do Not Eat”. We do not accept any liability including for loss either direct or indirect, other than statutory, for ingestion of our Product in breach of these Terms and Conditions.

Dangerous Native Wildflowers in the UK
It is important to be aware that some wildflower species in the UK can pose health risks. For example, Corn Cockle, Foxglove, Hemlock, and Wolfsbane. These plants can cause serious harm if ingested or even touched in some cases.

We can confirm that, to the best of our knowledge, Corncockle and Foxglove are not present in our wildflower seed tube mixes.

Native Wildflowers with Specific Benefits

Some of our seed mixes contain Yellow Rattle and when this is the case the mixes are clearly labelled on the website.

Yellow Rattle plant is semi-parasitic to grasses, attaches itself to the roots of grasses, and draws nutrients from them. This weakens the grasses, reducing their vigour and competitiveness enabling the Yellow Rattle and other wildflower meadow species to prosper producing more floral diversity. Yellow Rattle seeds have a short life span (up to 18 months) and must be sown when the seed has been recently harvested from the current season i.e in the Autumn of the year of harvest or not later than in the Spring of the following year.

Yellow Rattle is proven to inoculate wild meadow habitats.

Pollen

Wildflowers release pollen, which can affect hay fever sufferers. However, the primary contributors to high pollen counts are flowering grasses. To create a more hay fever-friendly wildflower meadow habitat, consider sowing without added grass seed.

Maintaining the habitat with three to five cuts (of the grasses) per year during the growing season can help discourage flowering grasses and significantly reduce pollen levels.

Dust

A small amount of dust from seeds may settle in the packaging during storage and after shipping. Wear glasses if required when opening the tubes and do not distribute near other people’s eyes.

Cuttings

Proper disposal of grass and meadow cuttings is vital. Removing them promptly will help prevent mould growth, which can pose health risks through the transfer of fungal spores. Additionally, leaving cuttings on site can smother the remaining plants and reduce biodiversity.

Native Wildflowers & Domestic Animals (Dogs & Cats)

Wildflower meadow habitats are safe for pets. They can be beneficial in stimulating the senses. However, certain wild flowers can have a bitter taste which is a natural means to avoid predation. Owners should consult professional resources.

Native Wildflowers & Domestic Animals (Reptiles)

Wildflower meadow habitats are not safe for non-indigenous pets. Owners should consult professional resources.

Native Wildflowers & Livestock (Horses & Cows)

Wildflower meadow habitats are safe for livestock. They can be beneficial in stimulating the senses. Certain species of plant are known to offer specific health benefits to horses and cattle whereas other wild flowers can have a bitter taste which is a natural means to avoid predation. Owners should consult professional resources.

Native Wildflowers & Children

Parents and guardians should take the time to educate children about the various poisonous and harmful native plants, the importance of garden safety so they and can enjoy outdoor and indoor botanical activities safely.

Choosing Safe Native Wildflowers for Children

When selecting wildflowers with children in mind, it is crucial to be aware of the potential risks associated with certain plants.

Educating yourself and your children about these plants can help ensure safe and enjoyable outdoor experiences. Always handle unknown plants with caution and teach children to do the same.

Explaining Botany to Children

We recommend that parents and guardians take the time to assess the appropriate way to explain botany to each child.

It’s important not to touch or pick wildflowers but to explain that they must be left to feed the bees and butterflies, and if they are picked the bees will be hungry.

Understanding the potential consequences and tailoring the explanation to the child’s age and curiosity can make learning about plants both safe and enjoyable.
Consider Your Child’s Response

Before explaining botany to your child, it’s important to consider how they might react. If the child tends to do the opposite of what they’ve been told, it might be wise to avoid showing or purchasing wildflower seed or live plant products. Choosing safer alternatives can help ensure a positive and secure learning experience for the child.

Basis of Sale

We aim to give you a clear idea of the nature of the Product that we sell. However, as you can appreciate for a product line presented in upcycled packaging there may inevitably be some variations in type, size, shape, and colour between different tubes.

The exact ratio of seeds in any given mix is not possible to calculate exactly. However, each tube contains 3 grams of seeds which will provide c. 1 square metre of coverage under normal planting conditions. Descriptions, photographs, and other information pertaining to the Product is approximate and for guidance only.

Warranty & Guarantees

We aim to provide high-quality plant seeds and Product to our customers. Accordingly, we warrant that where the Product is not already covered by a manufacturer’s guarantee, they will meet our specifications as set out herein and will be, to the best of our knowledge, free from defects. If the Product arrives and in your reasonable opinion there is a defect, please notify us as soon as the issue has been identified, and in your reasonable opinion.

The availability and colour of some seeds and flowers (plants) may vary according to the season as well as market availability. On rare occasions, when we are unable to fulfil your order, we may send an alternative mix which will be carefully chosen as a suitable substitute. If you are not happy with what you have received, we can offer a refund.

Natural Shoots Guarantee/Force Majeure

We generally advise using the seeds within six (6) months of purchase. Keep them cool, dry, and in the dark before planting.

We offer a guarantee on all seed orders of one (1) year (one growing season). If for any reason you are unsatisfied with the seeds’ performance within their first growing season, please contact us.

If a reasonable issue has been identified, we will require photos of the plant(s) in question, in situ, of planting position and conditions. Our agronomists and horticulturalists will then review and assess.

We do not accept responsibility for seeds that fail to grow due to force majeure such as extreme weather conditions e.g. unusual spells of drought, prolonged periods of wet weather, and severe winter freezing), over or under-watering. We do not accept responsibility for items that have not been cared for according to our planting instructions.

We may very occasionally ask for the item to be returned to us for quality control purposes, but usually, all we require is an image of the item clearly showing the fault.

Where a replacement is offered, we will make every effort to offer a similar item. Where this is not possible, we may offer an alternative item.

Availability

If an item is currently unavailable it means you cannot purchase this item at this present time. If you have already pre-ordered this item, you can still expect it on the published date seen at the time of order.

Waiting Lists

It is possible to request to be placed on our waiting list for Product in preparation for when they become available again for sale.

Please email info@naturalshoots.co.uk stating the relevant product line and quantity.

Prices

All prices are shown inclusive of VAT but excluding shipping costs. Shipping costs are added at check-out.

If the price of the Product changes between the date we accept your order and the delivery date, you will pay the price you paid during your original transaction.

If, by mistake, we have underpriced a product line, we will not be liable to supply that product line to you at the stated price, provided that we notify you before we dispatch that product line to you.

In those circumstances, we reserve the right to cancel your order. In the event we cancel your order, we will give you a full refund on any amount already paid for that product line in accordance with our Terms & Conditions above.

Refunds

We are only able to refund orders back to the original payment method. In the event that your account details have changed, you will need to contact us at info@naturalshoots.co.uk.

Please email info@naturalshoots.co.uk. upon receiving your order to discuss the best course of action.

Offers & Promotions

Occasionally we run offers, promotions, and sales online which adhere to the following guidelines:

All offers are subject to availability. Sale items are limited stock and although a product may shown as in stock we may occasionally be unable to fulfil the order, due to increased demand. If we are unable to fulfil an order, you will be sent an email notifying you of this and given a refund for the item.

Certain products may be excluded from Natural Shoots promotions, offers, and discounts. Where possible, such exclusions will be noted on the relevant product details page(s). Offers can only be redeemed once and not in conjunction with any other offer. Discounts apply to the value of the goods only. Not redeemable against previous orders or items on sale at market locations.

Offers are not transferable or for publication online or offline.

All offers exclude delivery charges – this applies to both the spend threshold and the application of the overall discount.

Offer end dates apply.

Offers are at the sole discretion of Natural Shoots and are subject to variation or withdrawal without notice.

Offers or promotions cannot be applied to previously placed orders.

Discounts and offers on seeds – not redeemable against other products in the Natural Shoots product range (e.g. Special Products).

We work with reputable third-party payment providers, who use digital signatures and strong encryption to ensure that all sensitive information is protected throughout every transaction.

We reserve the right to amend the offer exclusion list at our discretion and without prior customer reviews.

Customer Reviews

All reviews will be reviewed prior to publishing to ensure they are appropriate and not likely to cause offence. In most instances reviews will then appear alongside the product within twenty-eight (28) working days. If you have a particular problem with a product and would like to draw it to our attention to it, please contact info@naturalshoots.co.uk. We reserve the right to contact you via email following on from a review where we feel we have relevant, useful information that could help you in the future regarding our products or services.

Liability

The total liability of Natural Shoots for any claim, howsoever arising, shall not exceed the price of the goods supplied by us to you as the customer.

If you have a valid claim based on the poor condition or quality of your goods and you return them within a reasonable time, you are entitled to choose between a refund or replacement where possible.

These Terms and Conditions do not affect your statutory rights as a consumer.

We endeavour to keep the website up-to-date, but retain the right to update product information without notice.

You agree to indemnify and hold Natural Shoots (and its directors, employees and third-party service providers harmless from all claims, demands, losses and damages (direct and indirect) of every kind and nature, known and unknown including reasonable solicitors' fees, arising out of; (i) any breach of your representations and warranties set forth above with particular attention to the section on Health and Safety, or; (ii) your violation of any law or the rights of a third party.

Complaints

If you wish to complain about any aspect of our service, please email us at info@naturalshoots.co.uk.

All of the written, photographic, design, and video content of www.naturalshoots.co.uk, along with the arrangement of it, is the copyrighted property of Natural Shoots , or that of the individuals or companies who have granted us the right to use it. All rights are reserved.

None of the material on our website or social media channels may be used without our written permission. You may download FAQ Instructions or print off a single copy of a webpage for your own personal, non-commercial use offline.

The majority of photographs on the website are credited to Jonathan Bowker. Copyright resides with Natural Shoots and use of these images must be agreed with Natural Shoots and/or Jonathan Bowker in advance. Please email info@naturalshoots.co.uk to discuss.

Competitions

Social Media Competitions

General competition rules and eligibility: Natural Shoots Social Media competitions are open to over 18s with a UK mainland address. Any entries sent after a competition has ended will not be considered eligible entries. Winners will be contacted via the social channel that they used to enter the competition.

Copyright & Usage Rights: Copyright of any images entered into Natural Shoots competitions remains with the photographer – the entrant, the author of the photograph, retains complete and full ownership of the copyright in each submission. Entries can be used for publicity purposes by Natural Shoots and may be published on our website or social media sites Instagram, and in the future on Pinterest, Facebook or X.

Natural Shoots Photography Competition

This competition is administered by Natural Shoots

Competition is open to UK Mainland entrants only

This competition will commence on certain published dates

The closing date for all entries will be on certain published dates

There is no limit on number of entries. You can enter the competition as many times as you like, with as many photos as you like

The winners of this competition will be notified by email or via direct message on Instagram, depending on their mode of entry

Natural Shoots reserves the right to cancel this competition, or change the terms and conditions at any time, if deemed necessary

By entering the competition, you agree to the social media competition rules

By submitting any content to Natural Shoots, you represent and warrant that:

You are the sole author and owner of the intellectual property rights there to

All "moral rights" that you may have in such content have been voluntarily waived by youYou are at least 18 years old

Use of the content you supply does not violate these Terms & Conditions and will not cause injury to any person or entity. You further agree and warrant that you shall not submit any content:

That is known by you to be false, inaccurate or misleading;

That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;

That violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);

That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;

For which you were compensated or granted any consideration by any third party;

That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;

That contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree to indemnify and hold Natural Shoots (and its directors, employees and third-party service providers harmless from all claims, demands and damages (direct and indirect) of every kind and nature, known and unknown including reasonable solicitors' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.

For any content that you submit, you grant Natural Shoots a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at sole discretion of Natural Shoots who reserve the right to change, condense or delete any content that Natural Shoots deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms & Conditions. Natural Shoots reserves the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not Natural Shoots, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Natural Shoots or third-party service providers and their respective directors, officers and employees.

By commenting “Yes” or “Agree” in response to Natural Shoots when prompted on social media:

You agree to allow Natural Shoots to use, for the purposes set out below, your photograph, video and any other media content you submit (your Content).

You grant Natural Shoots exclusive permission to use your content in support of any advertising and promotional activities carried out by Natural Shoots. This may include, without limitation Natural Shoots to use your content in any advertising and promotional material (including print, online or social media advertisement campaigns.)

You grant Natural Shoots a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute your Content and/or incorporate your Content into any form, medium or technology throughout the world without compensation to you. This may include Natural Shoots distributing your Content to a third party provider for use in any Natural Shoots-related advertisement campaign.

You confirm that you are the parent or guardian of any children featured in your Content, or that you have obtained the express authorisation from the parent or guardian of any children featuring in your Content.

You understand that for the purposes of administering our user generated content service, it may be necessary for Natural Shoots to hold and process your personal data and for your likeness to be in the public domain. Natural Shoots will process your personal information in line with our Privacy Policy.